Support
We’re here to help.
Whether you’ve hit a snag, have a question about your data, or just want to share feedback, our small team reads every message.
Contact
Email us anytime — we reply within two business days.
For the fastest help, include your device model, app version, and a brief description of what you were doing when the issue happened.
support@imaquran.appHelpful to include
- Your device model and OS version (e.g., iPhone 15, iOS 18).
- The app version (found in Settings → About).
- The email address linked to your account.
- A short description and, if possible, a screenshot.
Common topics
Tell us which area your question falls under and we’ll route it to the right person.
Account help
Sign-in trouble, restoring access on a new device, or updating your account details.
Progress or streak issues
If a streak didn’t update, or progress isn’t syncing across devices, we’re glad to look into it.
App Store purchases
Questions about downloads, subscriptions, restores, or refunds processed by the App Store or Google Play.
Bug reports
Something not working as expected? A short description and your device + app version helps us fix it quickly.
Privacy or data requests
Access, export, or deletion of your data. See also our Privacy Policy and Delete Account page.
Feedback and suggestions
Ideas for improving the memorization experience are warmly welcomed and read by the team.
Frequently asked
- How do I contact support?
- Email support@imaquran.app with a short description and, if helpful, a screenshot. We aim to reply within two business days.
- Will my progress sync across devices?
- Yes — when you’re signed in on each device, your ayat, exercises, and streak stay in sync. If something looks out of place, please reach out.
- Does Ima Quran replace a teacher?
- No. Ima Quran is a supportive memorization companion. We always recommend learning recitation and tajweed with a qualified teacher.
- How do I delete my account?
- Visit our Delete Account page for full instructions, or email support@imaquran.app with the address linked to your account.